Privacy Policy – expressteck.tech

Last updated: October 2026

Welcome to Express Tech Academy (“we,” “our,” or “us”). We are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy details the types of information we collect, how it is used, stored, and protected across our website (expressteck.tech), learning portal, and mobile applications.

1. Information We Collect

When you interact with Express Tech Academy, we collect the following types of information:

Account Information: Full name, email address, username, encrypted password, and account preferences when registering as a student or instructor.
Learning & Academic Data: Course enrollments, lesson progress, quiz attempts and scores, assignment submissions, completion milestones, and generated certificates.
Payment & Transaction Information: Billing details, currency selection, order history, and payment gateway reference tokens. We never store your raw credit or debit card numbers on our servers; all payments are processed securely by certified PCI-DSS compliant providers (Paystack, Stripe, PayPal).
Communications: Inquiries sent to our student support team, responses to announcements, and notification preferences.
Device & Usage Data: IP addresses, browser types, operating systems, and session activity collected automatically to guarantee streaming security and prevent account sharing.

2. How We Use Your Information

We use your information strictly to provide, maintain, and enhance your educational experience:

To create and manage your student account and provide uninterrupted access to enrolled courses and learning materials.
To securely process tuition payments, calculate multi-currency exchange rates, and issue verifiable receipts.
To track your course progress, evaluate practical assignments, and issue authentic, verifiable completion certificates.
To deliver important academic notices, curriculum updates, security alerts, and customer support communications.
To protect our intellectual property, video assets, and user community from unauthorized access, fraud, or piracy.

3. Third-Party Integrations & Service Providers

We work with trusted third-party services to deliver reliable global infrastructure:

Authentication: Google OAuth 2.0 (Google Identity Services) for secure one-click sign-in.
Payment Gateways: Paystack, Stripe, and PayPal for PCI-compliant payment settlement.
Video Delivery: Cloudflare Stream and Google Cloud Video for high-definition, encrypted, adaptive bitrate video delivery.
Transactional Email: Hostinger Enterprise SMTP for account confirmation, order invoices, and password reset communications.

4. Data Retention & Security

We implement industry-standard encryption protocols (TLS/SSL) for all data in transit and hashed credentials for data at rest. Your educational records, progress logs, and certificates remain accessible for the lifetime of your account. You may request account deletion or data export at any time by contacting support.

5. Your Rights as a Learner

Depending on your location, you have the right to access, rectify, or erase your personal data, restrict or object to certain processing activities, and obtain a portable copy of your records. To exercise these rights, please email us directly.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection team:

Email: support@expressteck.tech
Phone: +234 708 163 3840
Campus Address: Express Tech Academy Training Centre, Moriah Plaza, beside Total Filling Station, FHA Lugbe, Abuja, Nigeria.